Technical Support, levels 2 and 3
Position Type : Contractual or Permanent
Location : Montreal
Movable support to internal users for different tools and software, such as:
- BD notes
- Mobile
- screens
- Office tools
- networks
- connections
- Applications houses
- jobs
Profile
- Knowledge of Notes
- Knowledge of Citrix (Mandatory!)
- About 2 years experience in a similar position
- Good knowledge of Windows XP and Microsoft Office suite
- Resourceful, customer-oriented
- Mastery of problem solving
- Bilingual (English / French)
- AEC or DEC computer
Work Schedule: Monday to Friday from 8:30 a.m. to 4:30 p.m..
Remote support to internal users for different tools and software, such as:
- Notes Database
- Phones
- Screens
- Office tools
- Networks
- Connections
- Internal Applications
- Desktops
Profile :
- About 2 years experience in a similar position
- AEC or DEC computer
- Knowledge of Notes
- Knowledge of Citrix (mandatory)
- Good knowledge of Windows XP and Microsoft Office
- Resourceful, customer-oriented
- Mastering problem solving
- Bilingual (English/French)
